Emergency Response Officers
Emergency Response Officers are employees who perform emergency response tasks if an emergency situation occurs. Their main tasks are to evacuate employees in the case of an emergency, fight and contain fires and to provide first aid. How many of these officers a company has to have depends on the size of the company and the risks that are present in the company.
Emergency Response Officer training (ERO training)
To ensure that there are enough Emergency Response Officers in each company and that they know how to perform their tasks correctly, we offer Emergency Response Officer training. This ERO training is a basic training where you will be educated to become an ERO and will learn all the necessary skills to fulfill your duties correctly when an emergency arises. After you have finished the training and passed the exam, you will receive an emergency response certificate that is valid for a year. After a year you must prolong the diploma by taking the ERO refresher training to make sure that your skills are still up to the required standards.
Your time investment
This Emergency Response Officer training uses e-learning. In our e-learning environment you can study the theory of the course before the practice day takes place.
- Theory: about 4 hours - in the e-learning environment
- Practice day: from 08.30 - 16.00 hours.
- On location in Amsterdam, The Hague, Utrecht or Eindhoven
ERO training: e-learning and theoretic exam
The Emergency Response Officer training consists of two parts: a theoretical part and a practice part. The theoretical part can be finished at home in our dynamic e-learning environment. The e-learning environment consists of several modules with study material. We offer several different ways to study the material, so you can get the best results possible.
The e-learning program consists of six modules. After each module, you make a practice exam to prepare you for the two theoretical exams that you have to take after you finish all modules. To pass the exams you have to answer at least 70% of the exam questions correctly. In order to participate in the practice day, you have to finish all six e-learning modules and pass both of the exams. It is important that you do this at least three workings days before the practice day of the Emergency Response Officer training.
The modules of the e-learning program:
- Introduction online study material
- General first aid rules
- Non-emergency aid
- Emergency first aid
- Fire fighting and evacuation
- Emergency Response in practice
You finish the e-learning modules with a two-part exam:
- ERO basics fire
- ERO basics first aid
Studying all six e-learning modules and making the two exams will take on average 4 hours. If you already have some knowledge about the basics of emergency response, you can go through the modules quicker. In that situation, you might need less than 4 hours to finish the theoretical part.